“Place it. Press it. Get it.” Thus reads the marketing copy on the Amazon Dash Button webpage. Instantaneous and on demand, you stick the Wi-Fi-enabled button by its corresponding product and whenever you’re running low on coffee or razors or baby formula, you press it and get it. That’s the type of user experience and automated process Mainspring is bringing to hospital operations; where nurses and clinicians get their on demand requests quickly and easily fulfilled, while support services (whether it’s clinical engineering, facilities, environmental services, etc.) have the proper tools and workflow to effectively deliver that request.